Manage your connection on the go
Pay your bill, check your usage and raise a complaint from your phone.
Unlimited data, true fibre speeds and support that actually picks up the phone.
Tell us where you are and we will call you back.
Simple pricing. No hidden charges. Cancel any time.
Fibre all the way to your wall socket, so the speed you pay for is the speed you get at 8pm.
No data cap, no throttling after a quota, no fine print about "fair use" that quietly means 200 GB.
A 24/7 hotline staffed by people who can actually see your line, not a queue that ends in a voicemail.
Every complaint gets a ticket number and a resolution target. You can track it yourself online.
The price you sign up at is the price for the whole term. No mid-contract surprises.
Free feasibility survey, and in serviced areas we install within the same week.
Our fibre network reaches these areas today, with more going live every month. Not on the list? Tell us where you are and we will let you know when we get there.
Check your areaPay your bill, check your usage and raise a complaint from your phone.
FonePay QR at any of our counters, mobile banking, or a bank transfer. Ask us to send a QR to your phone and you can pay without leaving home.
Telecom Service Charge is a government levy on internet service in Nepal. It is charged on top of VAT and it applies to every ISP, not only us.
Use the ticket number we gave you on the "Track complaint" page, along with the phone number the complaint was logged against.
In a serviced area, usually within the same week. We run a free feasibility survey first — if we cannot deliver the speed you are paying for, we say so before you pay anything.
No. A dual-band Wi-Fi router and the ONU are included on every plan. They stay company property and come back to us if you leave.
Yes. There is no monthly cap and we do not throttle you after a quota. Where a plan has any fair-use condition it is printed on the plan itself, not hidden in the terms.
Only the price. The longer the term, the lower the effective monthly rate, and the 12-month plans include a free month on top.
Restart the router, then test on a cable rather than Wi-Fi. If the cabled speed is fine, the problem is Wi-Fi coverage and we can help with placement or a mesh node. If it is not, raise a complaint and we will look at the line.
Free feasibility survey, same-week installation in serviced areas, and a support team that answers the phone. Leave your number and we will do the rest.
